Shipping and Returns
We offer a ground and express flat rate shipping methods from USPS. Shipping options and pricing is calculated at checkout. All orders are typically processed within 24-48 hours of orders being placed, HOWEVER DUE TO THE NEW REGULATION, WE WILL HAVE TO VERIFY YOUR AGE WITH A GOVERNMENT ISSUE I.D BEFORE WE FINALIZE THE ORDER. IN ADDITION, AN ADULT SIGNATURE WILL BE REQUIRE AT TIME OF DELIVERY.
Please note, we are not responsible for duties, taxes, or additional fees when importing our products.
We do our best to ensure the website inventory displays are accurate and up-to-date. However, if an item is out of stock or on back order and the website does not reflect this, the rest of the order will ship as scheduled and you will be contacted via email or telephone that the item is out-of-stock. You have the option of canceling, substituting or waiting for the item to become available again.
We accept returns on all, unopened and unused items for a period of 15 days from the date of delivery. Items must be in brand-new, re-sellable condition. We reserve the right to refuse any returns that do not meet these requirements. For large orders that require a lot of labor involved in the packaging process, we may require a 10% restocking fee.
We warrant all items against DOA (Dead on arrival) for a period of 15 days from the time of delivery. We recommend inspecting merchandize as it arrives for any noticeable defects or damages that may have arisen during shipping.Please go to www.powerbyboom.com to make a warranty claim as soon as you spot any damage. Most of the manufacturers we carry hold a 1-year warranty from the date of our original purchase from them. We can work with you and the manufacturer beyond the 15 day DOA period to solve any outstanding issues regarding damaged or defective goods.